NORTH CAROLINA TERMS

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Event Description

Advanced Public Information Officer (PIO) (L-388)

The National Response Framework (NRF) and the National Incident Management System (NIMS) devote significant attention to the importance of emergency public information. Public information is one-third of one-fifth of NIMS under Command and Management, placing public information at the same level as the Incident Command System (ICS).

With public information included as a function within NIMS and ICS, it is critical to address and provide training for this important element of emergency management.

EMI's Public Information Officer (PIO) training curriculum includes courses delivered at the awareness, basic, intermediate, advanced and master levels. The awareness, basic and intermediate level courses were developed by EMI and are managed by state emergency management trainers who teach basic skills and techniques for use during small, localized, single-agency responses; preparedness campaigns; and escalating localized responses.

The advanced level course is the fourth in the public information training series. It teaches participants additional skills for use during escalating incidents, including strategic communications and incident action planning as it relates to Joint Information Center (JIC) operations.

The goal of this course is to:

  • Provide participants with the knowledge and skills to establish, manage and work within a JIC through multimedia lectures and individual and group activities.
  • Provide participants the opportunity to apply advanced public information skills during a multi-day functional exercise (FE) designed to test the participants¿ abilities to analyze, coordinate, process and create information in a fast-paced, realistic environment.
  • Through a tabletop exercise (TTX), encourage participants to evaluate their processes to help them generate new ideas, products, or ways of viewing challenges or situations.
  • Encourage participants to improve their processes and ensure every action has a measurable relevance for each identified audience, including senior leadership.

The learner must achieve a minimum passing score of 75% on final knowledge assessments or demonstrate mastery on performance assessments or research assignments to earn the IACET CEU.

Selection Criteria: Full-time public information personnel who have completed the prerequisites.

  • Participants must have a minimum of 2 full years of full-time public information experience
  • Students who have not attended this training in the previous five years may also apply.

Course Objectives

  • Relate the exercise scenario to their primary area of responsibility within the functional exercise by verbalizing their primary exercise role during the introductions. (Unit 1)
  • Apply current crisis communications methodologies to community audiences during an incident by completing three table group activities. (Unit 2)
  • Analyze the characteristics of the changing American family and how the media and fear play a role in shaping communication goals and messages by participating in a group discussion and an activity. (Unit 3)
  • Conduct an analysis of their personal and organizational disaster readiness based on current disaster readiness guidance. (Unit 4)
  • Relate the Incident Action Planning (IAP) process to the External Affairs 8-Step Strategic Communications Model by completing a multi-level activity. (Unit 5)
  • Demonstrate the ability to work in a JIC by actively contributing to exercise tasks and products as specified in the exercise objectives through functional exercise play. (Unit 6)
  • Draft an 8-step strategic communication plan for each TTX scenario. (Unit 7)
  • Share lessons learned during a whole class debriefing, and create individual professional development goals based on class experiences. (Unit 8)
 
Details
Date(s)  Mon. Nov 17, 2025 0800-1700 
Tue. Nov 18, 2025 0800-1700 
Wed. Nov 19, 2025 0800-1700 
Thu. Nov 20, 2025 0800-1700 
Fri. Nov 21, 2025 0800-1700 
Location Raleigh-Wake 911 Center
2320 Westinghouse Blvd, Raleigh NC 27604 
Google Map
Handicap Accessibility Yes
WiFi Access  
Offered By FEMA 
Primary Instructor FED, Direct Delivery 
Course Length  
Course Hours 38.00 
CEUs 3.80 
Award Credentials
Prerequisites Forms Used for the Development (IS-00201)
Public Information Basics (L-105)
Introduction to Incident Command System ICS-100 (IS-00100.c)
An Introduction to the National Incident Management Sys (IS-00700.b)
National Disaster Recovery Framework (IS-02900.a)
Basic Incident Command System for Initial Response (IS-00200.c)
Public Information Officer Awareness (IS-00029.a)
Integrated Public Alert and Warning System (IS-00247.b)
National Response Framework An Introduction (IS-00800.d)
Social Media in Emergency Management (IS-00042.a)
EMI Conduct and Behavior (IS-00013)
Two Years Public Information Experience
Equivalent Prerequisites G-100, NC189, G100, SURRY-CL-ICS100mapw2, SURRY-CL-ICS100mapw3, SURRY-CL-ICS100mapw1
Maximum Participants 30
# Open Seats 29
# on Wait List 8

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