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Event Description

Adult Care Licensure Complaint Investigation Training (ACLS0002)

Complaint Investigation Training

ACLS Complaint Investigation Training

Time: Day 1 (9:00am-1:00pm), Day 2 (9:00am-1:00pm)

Lead Trainer: Veronica Lee, ACLS Training Specialist

Maximum Capacity: 30

Description: The Adult Care Licensure Section (ACLS) offers Complaint Investigation Training at least twice per year to new County Departments of Social Services (DSS) staff and ACLS staff responsible for surveying and/or monitoring adult care homes.  The primary goal of this training is to enhance the knowledge and skills of new staff in investigating rule-based allegations in adult care homes.  Topic areas include: intake and analysis; investigative planning; investigation techniques and procedures; findings analysis; and written documentation.  Please bring your licensure rule books with you to the training.

Please note: It is the responsibility of the County DSS to cover the cost of the associated travel and per diem expenses of the training workshop for their staff.

If you have any questions, please contact:

Date(s)  Thu. Aug 18, 2022 9:00am-4:30pm 
Fri. Aug 19, 2022 9:00am-4:30pm 
Location "In-Person and Virtual Options"
Google Map
Building/Room 801 Biggs Drive, Brown Building Room 104 Raleigh, NC 27699-2708 
Handicap Accessibility No
WiFi Access  
Offered By NC Office of Emergency Medical Services 
Primary Instructor Lee, Veronica 
Course Length 2 Days 
Course Hours 16 
CEUs 16.00 
Award Credentials
Equivalent Prerequisites
Maximum Participants 30
# Open Seats 17
# on Wait List 0   |   |  HelpDesk: 919-825-2574   |  Email NCEM TERMS Helpdesk   |  Email Healthcare TERMS Helpdesk