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Event Description

Public Information and Warning (L-105)

Course Description

To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/emergency response.

Selection Criteria: This course is intended for newly appointed emergency managers from Federal, state, local, tribal, territorial, and emergency management agencies, and prospective professionals transferring from another discipline to emergency management.

Course Objectives

  • Using the strategic communications planning model, develop a public awareness campaign (95%)
  • Using the strategic communications planning model, develop an incident communications strategy (5%)
  • Indicate the purpose of a public awareness campaign
  • Identify the steps in developing a public awareness campaign
  • Develop a strategy for an awareness campaign on a selected topic
  • Change the method of developing a plan to follow the 8-step StratCom process
  • Demonstrate the role and function of the PIO in both day-to-day emergency environments
  • Compare actions PIOs can take to work with the news media during day-to-day and emergency situation
  • Describe different public information written products
  • Apply effective news release writing guidance
  • Adapt or repurpose written media products for social media
  • Describe what types of impressions specific body language might convey during an interview
  • Identify elements of an interview the PIO should consider ahead of time
  • Identify steps a PIO needs to take to prepare for and conduct a news interview
  • Demonstrate effective techniques for on-camera interviews

Mission Areas

  • Common


  • Emergency Management

Primary Core Capability

Public Information and Warning
Date(s)  Wed. Apr 19, 2023 0800-1700 
Thu. Apr 20, 2023 0800-1700 
Fri. Apr 21, 2023 0800-1700 
Location Wake Tech Public Safety Training Center - Wake County
321 Chapanoke Road, Raleigh NC 27603 
Google Map
Handicap Accessibility Yes
WiFi Access  
Offered By North Carolina Division of Emergency Management 
Primary Instructor FED, Direct Delivery 
Course Length  
Course Hours 24 
Award Credentials
Prerequisites Public Information Officer Awareness (IS-00029.a)
Required current version IS0029.a: Public Information Officer Awareness
Equivalent Prerequisites
Maximum Participants 25
# Open Seats 3
# on Wait List 13
Attachments NCEM Travel Packet
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