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Event Description

CERT - CERT Program Manager (NC-427)

A state-sponsored Emergency Management Institute course

This interactive course is designed to prepare Community Emergency Response Team (CERT) Program Managers for the tasks required to establish and sustain an active local CERT program. Upon completing this course, the participants should be able to:

1) Define the purpose and core components of a local CERT program.

2) Use strategic planning to define the mission and goals for a local CERT program.

3) Describe the purposes and strategies for promoting a local CERT program.

4) Establish a process for working with volunteers.

5) Establish a process for working with instructors.

6) Establish a process for acquiring and managing program resources.

7) Build a plan for delivering and managing safe training and exercises.

8) Describe the role of policies and procedures in operating a local CERT program.

9) Develop a process for evaluating a local CERT program.

10) Describe how to sustain a local CERT program.

Date(s)  Sat. Jul 20, 2024 0900-1700 
Sun. Jul 21, 2024 0900-1700 
Location State EOC - Situation Room - Wake County
1636 Gold Star Drive, Raleigh NC 27607 
Google Map
Handicap Accessibility Yes
WiFi Access Yes
ESF ESF6 - Mass Care and Human Services, ESF7 - Logistics
Functional Areas Human Services, Logistics
Offered By North Carolina Division of Emergency Management 
Primary Instructor Royster, Samantha 
Course Length 2 days 
Course Hours 16 
Award Credentials
Prerequisites CERT - Community Emergency Response Team Basic Training Class (NC-317)
Equivalent Prerequisites
Target Audience Local CERT Program Managers 

The target audience for this course includes the following:

Professionals and volunteers who are designated to be or are interested in being appointed a local CERT Program Manager;

and Those who are already in the CERT Program Manager position.


Course materials you will receive:

1) Participant manual

2) Activity worksheets

3) Handouts

4) Job aids


Samantha Royster

NC CERT Program Manager

North Carolina Emergency Management


[email protected]

Maximum Participants 40
# Open Seats 31
# on Wait List 0
Attachments CERT Program Manager Participant Manual   |   |  HelpDesk: 919-825-2574   |  Email NCEM TERMS Helpdesk   |  Email Healthcare TERMS Helpdesk